Last updated: August 2026
To operate PulseGuard AI, we engage a small number of third-party service providers (“sub-processors”) that may process data on our behalf. Each sub-processor is bound by a data processing agreement and processes data only as needed to provide the service. The current list is below.
| Sub-processor | Purpose | Location | Privacy |
|---|---|---|---|
OpenAI OpenAI, L.L.C. | AI analysis, root cause investigation, recommendations, and summaries via the OpenAI API. | United States | openai.com/policies/privacy-policy |
Vercel Vercel Inc. | Application hosting, serverless compute, and delivery of the PulseGuard service. | United States | vercel.com/legal/privacy-policy |
Upstash Upstash, Inc. | Managed data storage (Redis) for installation tokens, configuration, and operational state. | United States / EU regions | upstash.com/trust/privacy |
AI analysis, root cause investigation, recommendations, and summaries via the OpenAI API.
Location: United States
openai.com/policies/privacy-policyApplication hosting, serverless compute, and delivery of the PulseGuard service.
Location: United States
vercel.com/legal/privacy-policyManaged data storage (Redis) for installation tokens, configuration, and operational state.
Location: United States / EU regions
upstash.com/trust/privacyPulseGuard AI runs as a Slack application. Slack Technologies, LLC is the platform through which the Service is delivered and is subject to Slack’s Privacy Policy.
We may update this list as our infrastructure evolves. Material changes will be reflected by updating the “Last updated” date above. For questions about our sub-processors, contact appfactorymalaga@gmail.com.